FAQ

The complete and current FAQ "Frequently Asked Questions" for DD Poker can be found at the Donohoe Digital Web site.

Support

What do I do if I need support?

First check the game help. The DD Poker help files contain a lot of useful information.

If you are still in need of support, visit http://www.ddpoker.com/support for instructions on how to obtain support. When asking for support, it is very helpful to include the DD Poker log file. This is very simple to do, just click the Support button from the Main Menu, then click the Copy button. Then paste it into your message.

Version 1 vs. Version 2
What are the differences between version 1, 2 and 3?	See What's New? in the help.
Why does the AI in version 2 seem slightly slower then version 1.	The new ai is much more advanced and has taken a huge leap forward in intelligence, therefore each AI takes a fraction of a second longer to make a decision.

Online Setup
Do I need to need to online-activate my profile to List/Join public game in order to play a private game with a friend over the internet?	No, you only need to online-activate your profile to List/Join public games if you wish to either host a game to be posted on our public games list where strangers may join, or you wish to join a game already listed on our public games list. If you wish to play a private internet game with a friend over the internet, have the host cut and paste their Internet Game URL to an email and send it to you. Then just simply paste that Game URL in the Join Online screen.
Do you play with play money?	Yes, only play money is used in the game for both practice and online.
Is a credit card needed to play online?	No, we do not need a credit card or any financial information to play online. There is no cost for online play, and you can never lose any money playing online.
Can I have some people connect to the host over a LAN and others via the internet at the same time?	Yes, the people joining over the LAN will use the host's LAN Game URL, and the people joining over the internet will use the Internet Game URL.
Do I need to do anything with my router to Join public games?	No, if you wish to join public game, you only need to configure your profile to List/Join public games. You do not need to set up your ports or do anything with your router if you only wish to Join public games, only if you wish to Host one.
Do I need to set up my Internet Game URL, OR online-activate my profile to List/Join Online, OR do anything with my router if I just want to play someone over my LAN?	No, if you wish to only play someone over your LAN, there is no need to set up the Internet Game URL, configure your profile to List/Join Online, or do anything with your router. Simply host and open a lobby with only your LAN URL and other DD Poker games will automatically find your game on the LAN.
I set up my ports and hosted a poker game in the past, but now people are unable to connect to my game over the internet and my Test Connection button says Test Failed.	Your IP address for your host computer has most likely changed since you last hosted a poker game. From your Setup Online Tournament screen, click the Test Connection button. If the test fails, you will need to edit your IP address in your router settings to match the Local IP Address shown at the top of your Setup Online Tournament (2 of 2) screen, when you Host Online. If you are using a standard router with the default settings, your router may assign a different IP address to your host computer if you reboot or lose power, thus needing to reconfigure your port forwarding or virtual server settings. You must also configure any security software you are using to allow DD Poker to have full internet and LAN communication, and allow it to have full UDP, TCP access and communiation over ports 11885 to 11889.
I click on the Test Connection button on the Setup Online Tournament screen and it says the test failed.	A firewall or security software is blocking the incoming connection DD Poker needs in order to host a game. You can not host an online game until this test says Test Succeeded. DSL modems, routers, and PC software such as Windows Firewall and Norton Internet Security can each have their own firewall. So someone could potentially have three firewalls, their DSL modem, router, and software firewall. If the Test Connection button test failed, a firewall in any of these three areas can be blocking incomming connections, and require UDP and TCP ports 11885-11889 to be opened. Note: You may still Join online game without setting up any ports, you only need to configure your ports if you wish to Host an online game. You must also configure any security software you are using to allow DD Poker to have full internet and LAN communication, and allow it to have full UDP, TCP access and communiation over TCP and UDP ports 11885-11889.
Do you use a central server or a peer to peer network?	We use a central server to list public games and post results on our web page. A peer to peer network is used for online games. In other words, the host computer handles all communication with all the players in the game. This allows games to be played in local area networks such as an office that does not allow for outside internet access.
Is it important that the host computer be fast?	It is not as critical as other games with real time action, but it is still a good idea for the person hosting an online game to have a fast computer with a stable internet connection.
Can I use dialup to play online?	Yes, since the DD Poker does not require much bandwidth, dialup can be used. However, if you use too much bandwidth from other internet usage, like surfing the web, you may find yourself temporarily disconnected from the host of the game.
Can I re-join a game if I have become disconnected?	Yes, if you are the host, click Load from the Online Menu and choose the last game. If you are the guest, click Use Last URL button and click Join Game. See the Re-Join Online game category at the bottom of Join Online for more information.